Privacy Policy

Last updated: June 1, 2026

Taiwan SEO Agency ("we," "us," or "our") operates taiwanseo.agency and is committed to protecting the privacy of visitors and clients in Taiwan, the European Economic Area (EEA), and worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Data Controller

The data controller responsible for your personal data is Taiwan SEO Agency, located at No. 123, Sec. 1, Zhongxiao E. Rd., Da'an District, Taipei 106, Taiwan. For privacy inquiries, contact us at fabi@site-media.co.uk.

2. Information We Collect

We may collect the following categories of personal data:

• Contact information: Name, company name, email address, phone number, and message content submitted through our contact form.
• Technical data: IP address, browser type, device information, operating system, referring URLs, and pages visited.
• Cookie data: Information collected through cookies and similar technologies as described in our Cookie Policy.
• Communication records: Correspondence related to inquiries, proposals, and service delivery.

3. Legal Basis for Processing (GDPR)

For individuals in the EEA and UK, we process personal data under the following legal bases pursuant to the General Data Protection Regulation (GDPR):

• Consent (Art. 6(1)(a)): When you submit our contact form or accept cookies.
• Legitimate interests (Art. 6(1)(f)): Website security, analytics, and improving our services.
• Contract performance (Art. 6(1)(b)): When processing is necessary to deliver SEO services you have requested.
• Legal obligation (Art. 6(1)(c)): When required by applicable law.

4. Taiwan Personal Data Protection Act

For users in Taiwan, we comply with the Personal Data Protection Act (PDPA). We collect personal data only for specified purposes, obtain consent where required, and provide mechanisms for you to exercise your rights regarding your data.

5. How We Use Your Information

• Respond to inquiries and provide requested SEO consultations
• Deliver and manage SEO services under contract
• Improve website functionality and user experience
• Send service-related communications
• Comply with legal obligations and protect our rights

6. Data Sharing and Processors

We do not sell personal data. We may share data with trusted third-party processors who assist in operating our website and delivering services, including:

• Formspree (contact form processing)
• Hosting providers (Vercel, Netlify, or Cloudflare Pages)
• Analytics providers (only with your cookie consent)

All processors are bound by data processing agreements requiring appropriate safeguards.

7. International Data Transfers

Your data may be transferred to and processed in countries outside Taiwan and the EEA. Where transfers occur, we implement appropriate safeguards including Standard Contractual Clauses (SCCs) approved by the European Commission.

8. Data Retention

We retain contact form submissions for up to 24 months unless a business relationship is established, in which case data is retained for the duration of the engagement plus applicable statutory periods. Technical logs are retained for up to 12 months.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure ("right to be forgotten")
• Restrict or object to processing
• Data portability (GDPR)
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, email fabi@site-media.co.uk. We respond within 30 days.

10. Security

We implement technical and organizational measures including HTTPS encryption, access controls, and secure hosting infrastructure to protect your data against unauthorized access, alteration, or destruction.

11. Children's Privacy

Our services are directed at businesses. We do not knowingly collect data from individuals under 16 years of age.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated effective date.

13. Contact

Taiwan SEO Agency
No. 123, Sec. 1, Zhongxiao E. Rd.
Da'an District, Taipei 106, Taiwan
Email: fabi@site-media.co.uk
Phone: +44 7469 738363